To succeed with people-centric planning, leaders need to take a different approach to governance. Leaders must produce key metrics and offer the autonomy to determine the best way to achieve those ...

A critical part of the “connected agent” strategy includes easy access to SMEs with a user experience that is simple…and AI ...

Rival bids seek to make the company either an integrated IT services powerhouse or a low-cost provider of data centers as a ...

From leaning on peers to accepting inconvenient challenges, CIOs offer time-tested, hard-won advice for achieving and ...

The Data and Cloud Computing Center is the first center for analyzing and processing big data and artificial intelligence in ...

This partnership will allow businesses in 92 countries access to IBM’s software products, including data technologies and AI, directly through the AWS Marketplace.

The multinational shipping company enlisted LLMs to automate customer message responses, reducing agent handle time and paving the way for genAI use across the enterprise. United Parcel Service ...

As you can see, public cloud printing offers many benefits for businesses, including cost-effectiveness, scalability, greater security, and flexibility. And as one of the world’s first true ...

Attackers have seen huge success using AI deepfakes for injection and presentation attacks – which means we’ll only see more ...

IBM has successfully overturned a $1.6 billion ruling that it improperly replaced mainframe software from rival BMC at AT&T. A US Appeal Court this week overruled a lower court’s judgement in deciding ...

Embrace agility, elasticity, and cognitive intelligence capabilities for a data center strategy that’s performance-ready and ...