After Southwest made big changes to its baggage and seating policies, the CEO floated a few more ideas. What's on the table ...

In fact, he seldom wears a suit when flying and usually wears a vest or polo shirt because he wants to work with the crew.

Southwest Airlines is undergoing significant changes to its fare structure and flight credit policies, moving away from its ...

The budget airline’s controversial policy changes are more of a hit with employees than consumers—but they’re still projected ...

What made Southwest different from other airlines seemingly vanished in a few short months, but CEO Bob Jordan isn't too ...

While not the fanciest option, many frugal flyers held Southwest Airlines as their first choice due to its free checked bags ...

Jordan described the new baggage policy as part of a broader transformation designed to meet evolving traveler expectations ...