US trade authorities issued a request for a review panel under the USMCA over alleged union busting activities by Atento in a ...

Ukrainian IT firms are have managed to survive the war with Russia, staying afloat. The real threar, however, comes from ...

Financial institutions implementing artificial intelligence (AI) for streamlined operations may face a hidden cost: data ...

In our latest conversation, we spoke with a set of BPO operators with extensive knowledge on the ins and outs of the idustry ...

The Argentinean city of Rosario is undergoing a surge in gang violence and crime, leading to a local and federal authorities ...

The accelerated development of generative AI (GenAI) is reshaping the labor panorama for India’s IT services sector. Since ...

Companies are desperately hunting for talent and tech expertise, driving them more and more towards captive and BOT setups ...

Nexus 2024 is almost here! Meet the speakers who'll atttend this year's premiere conference for the nearshore digital ...

TCS is opening another delivery center in the Brazilian city of Londrina, where it plans to hire 1,600 workers over the next ...

Almost two thirds of software developers said they use GenAI to assist them in their coding tasks, like testing and debugging ...

Colombian businesses are ditching the remote work model that became so popular during COVID, opting for at least a partial ...

The World Bank projects a poor economic performance in Latin American and Caribbean countries, thanks in part to rising crime ...