Whole-of-state approaches also help states to efficiently and effectively use their designated share of funding from the ...

DCFS is not alone. Nationwide, child services agencies are leveraging the cloud and other technologies to elevate service ...

Like many state labor agencies, the Wyoming Department of Workforce Services was overwhelmed when the pandemic closed ...

Legislative, judicial and executive agencies can modernize contact centers via artificial intelligence to speed assistance.

Many states have passed laws requiring the creation and updating of COOPs. Texas has one of the most well-established plans, ...

In 2022, cybersecurity experts conducted a study in which they hijacked close to 28,000 unsecured printers worldwide. They ...

Click the banner below to learn how local agencies can improve citizen services. The solution combines Merative, a Software ...

After suffering a ransomware attack in 2019, Benjamin Buecher, IT manager for Lodi, Calif., and his team upgraded their cyberdefenses to include Rubrik Cloud Data Management. The robust backup and ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. Some state and local agencies are seeking to automate their data ...