This article explores three key strategies frontline teams can employ to enhance customer experiences and drive customer ...

ByteDance effectively has a year to divest, starting from the date of the presidential signature. A 90-day extension is ...

How Google Privacy Sandbox is a privacy-first alternative, and how it fits into the future of cookieless marketing and ...

Last year, Facebook parent company Meta entered the AI development race by launching Llama 2. This week, Meta launched an ...

Salesforce-Informatica acquisition. Salesforce's potential acquisition of Informatica, a deal that could have significantly ...

Sitecore's board of directors made it official, and O'Flanagan shares the digital experience company's roadmap with CMSWire.

Once again, the search giant has called off third-party cookies tracking deprecation. Looking like 2025 at the moment.

Squaretalk integrates Firmao to help businesses optimize communication and strengthen client relationships. This partnership will allow us to provide a better, more comprehensive solution that ...

We can't measure customer success impact on NRR . Only 27% of CS organizations can measure their impact on NRR. This figure ...

New AI capabilities in Oracle Cloud CX help marketers, sellers, and service agents, improve customer satisfaction, increase productivity, and accelerate deal cycles MEXICO CITY, April 25, 2024 ...

AI isn't just fast — it's strategic. Embrace effective AI-powered marketing to see long-term benefits and smarter personalization. Marketers may be raring to leverage AI for smarter ...

TikTok Captions Instagram Captions New CoSchedule tools help content creators write powerful captions for TikTok, Instagram, ...