Marketing technology solutions saw a growth rate of 27.8% year over year, according to the martech supergraphic.

Key trends, innovations and strategies that have reshaped the way businesses engage and retain their customers.

Perplexity AI integrates ads in responses. Does it mean people are adopting recommendation engines as the search engine of ...

As technology and AI continue to advance, pushing the boundaries of realism, it becomes crucial to understand where this ...

The US-based enterprise AI organization, Lyzr, has recently launched Jazon, the world's first downloadable AI SDR, to transform sales. We wanted to show the world what’s possible to build on Lyzr ...

Explore five notorious customer service failures and key lessons to avoid repeating errors that can tarnish your brand's ...

The use of artificial intelligence (AI) has significantly enhanced customer journey mapping, allowing businesses to gain deeper insights into customer interactions. Through AI-driven analysis, ...

Fully integrated cloud solution for contact centers provides quick, seamless access to data and analysis Minneapolis, MN — May 7, 2024 — Today Calabrio, the workforce performance company, introduced ...

Global enterprise software solution continues to drive U.S. expansion, enabling increased efficiency and better decision-making for brands, agencies and enterprises Federico Salvitti VP of Growth, ...

Invent Analytics , an award-winning global retail planning solutions provider, announced today that it has secured $17 ...

Former Box CMO will drive global marketing strategy Twilio management team expanded with recent hires of Chris Koehler, Inbal Shani, and Thomas Wyatt May 06, 2024 09:00 AM Eastern Daylight Time SAN ...

Despite decades of effort, only 24% of CX teams offer highly personalized experiences. Low personalization maturity. Only 24% ...