New digital service teams and a focus on the "voice of the customer" are among the CX funding requests in the FY2025 budget ...
Can a public official block constituents on social media? The U.S. Supreme Court brought clarity to that question on Friday ...
The Biden administration is seeking to “stifle the free speech of immigration judges,” top Republicans on the House Judiciary ...
The U.S. is still identifying victims targeted by an extensive China-backed hacking campaign that became the subject of a ...
The Office of Personnel Management last week issued new guidance aimed at helping federal agencies reinstitute forums for management and federal employee unions to work collaboratively to solve ...
A previous IG report found that despite its new funding, revenue agent staffing had actually decreased by 8%, or more than ...
Radha Plumb, currently deputy undersecretary of Defense for acquisition and sustainment, will replace Craig Martell as Chief ...
Multiple groups representing federal employees expressed their displeasure this week at the White House’s proposed pay raise, ...
A recent GAO report examining employee engagement at TSA underscores the need for a people-centric approach in attracting and ...
Most major federal agencies would still be in line to increase their rolls under the president’s blueprint, though they would ...
COMMENTARY | "Only through a united front can we hope to honor the service of our veterans by ensuring they have the security ...
The president’s budget request emphasized ongoing climate-based initiatives but leaned into gains for the Agriculture, ...