From digital investments to incentivizing franchisees to bolster growth, Liz Williams laid out a path she expects will drive sales while decreasing costs.

Carl Loredo, Wendy’s former global chief marketing officer, joins the pizza chain after U.S. sales slid 6% year over year last quarter.

Restaurant owners crave tools that provide better insights that they can use to connect with their customers, integrate with other solutions, and receive real-time information about the health of ...

Diner demand for specific snack items depends on their mood, time of day and ease of travel, experts said, opening up an array of traffic-boosting innovation opportunities for restaurants.

The chain added upselling options to its kiosks and made the channel’s customization experience more similar to online ordering.

Low foot traffic in Manhattan, exacerbated by high prices for chicken and potatoes, left 12-unit Sticky’s in a weak position.

Starbucks will roll out new procedures that will help workers reduce wait times, CEO Laxman Narasimhan said Tuesday.

Domestic comps rose 5.6%, the highest increase since 2021, due to rewards member growth, successful marketing campaigns and improved operations.

Following several quarters of kiosk and e-commerce deployment, digital is on track to generate $30 billion in annualized sales.

By leveraging slow dayparts like dinner and late night, the casual chain’s three delivery-only brands are increasing sales and capturing younger demographics.

Chipotle isn’t the only chain to abandon a secondary concept it tested. IHOP closed its fast casual Flip’d by IHOP concept last year after growing it to four locations. That concept was meant to ...

The chain will give top-performing restaurants cash incentives to complete remodels and expects to overhaul up to 90% of its U.S. units by 2028.