The company is “in the process of conducting a live test” of an autonomous version of its voice AI product, months after revealing humans intervene 70% of the time it’s used.

A third-party partner prepared Starbucks orders for delivery offsite between the hours of 5 p.m. and 5 a.m., and the coffee giant aims to make a $2 billion business out of this model over the next ...

The restaurant industry executive has been CEO at the Outback parent for five years. The board has begun a search for his successor.

The salad chain is following up the successful rollout of protein plates last year with steak, which accounted for nearly one-fifth of dinner orders in a pilot.

Carl Loredo, Wendy’s former global chief marketing officer, joins the pizza chain after U.S. sales slid 6% year over year last quarter.

From digital investments to incentivizing franchisees to bolster growth, Liz Williams laid out a path she expects will drive sales while decreasing costs.

Restaurant owners crave tools that provide better insights that they can use to connect with their customers, integrate with other solutions, and receive real-time information about the health of ...

Legion Technologies, an innovator in workforce management (WFM), today announced a $50 million growth round led by Riverwood Capital with strategic participation from existing investors, including ...

Papa Johns promoted Kurt Milburn to chief supply chain officer, according to a May 2 press release. He succeeds Shane Hutchins, who will retire after 26 years at the company. In his new role, Milburn ...

Following several quarters of kiosk and e-commerce deployment, digital is on track to generate $30 billion in annualized sales.

Diner demand for specific snack items depends on their mood, time of day and ease of travel, experts said, opening up an array of traffic-boosting innovation opportunities for restaurants.

Chipotle isn’t the only chain to abandon a secondary concept it tested. IHOP closed its fast casual Flip’d by IHOP concept last year after growing it to four locations. That concept was meant to ...