Carl Loredo, Wendy’s former global chief marketing officer, joins the pizza chain after U.S. sales slid 6% year over year last quarter.

From digital investments to incentivizing franchisees to bolster growth, Liz Williams laid out a path she expects will drive sales while decreasing costs.

Restaurant owners crave tools that provide better insights that they can use to connect with their customers, integrate with other solutions, and receive real-time information about the health of ...

By leveraging slow dayparts like dinner and late night, the casual chain’s three delivery-only brands are increasing sales and capturing younger demographics.

The fast food chain is attracting consumers with customized messaging and cementing their loyalty with swift and consistent service.

The chain added upselling options to its kiosks and made the channel’s customization experience more similar to online ordering.

Starbucks will roll out new procedures that will help workers reduce wait times, CEO Laxman Narasimhan said Tuesday.

Beginning in 2025, pregnant employees will be eligible for 20 hours of leave, separate from the state’s paid family and medical leave.

Following several quarters of kiosk and e-commerce deployment, digital is on track to generate $30 billion in annualized sales.

Diner demand for specific snack items depends on their mood, time of day and ease of travel, experts said, opening up an array of traffic-boosting innovation opportunities for restaurants.

The diner chain has nearly completed a two-year migration of 1,500 restaurants to Tray’s platform, which integrates with handheld server tablets to trim order and pay times at tables.

The chain will give top-performing restaurants cash incentives to complete remodels and expects to overhaul up to 90% of its U.S. units by 2028.