Frontier Airlines did away with its customer service call line a few months ago in favor of a messaging-based system available on multiple platforms.

Frontier Airlines announced in November it was axing phone-based customer service. You can get through to Amazon if you absolutely have to, but you’ve got to go through multiple steps to find a ...

The airline first introduced the program last November but has since lowered the rate for the summer months. Introducing the ...

Discount carrier Frontier Airlines is offering its all-you-can-fly pass for summer for $399, but there are catches.

Frontier Airlines has launched a new all-you-can-fly GoWild! Summer Pass which offers passholders exclusive access to ...

The service to Luis Muñoz Martin International Airport will launch on May 4, and introductory fares start at $59.

The key to taking advantage of low-cost carriers like Frontier Airlines is to understand that their business model is to unbundle the cost of baggage and other optional services from their ticket ...

as opposed to a service available in a few select markets, to any customer on its network. “We set a standard with network-wide 2 Gig internet last year, and now we’ve done it again,” said John ...

Four years after it first announced it would start service out of Green Bay Austin Straubel International Airport, Frontier Airlines has extended its round-trip flights between Green Bay and ...

Frontier Airlines has announced a new addition to ... including supply chain management, finance, and customer service. In 2001, she was named vice president of customer support and, by 2010 ...