Southwest Airlines, one of America's most popular airlines, is making some big changes that will affect its customers ...

Southwest Airlines has made some sweeping changes to its baggage and seating policies, making headlines in the last few ...

The expanded legroom seats on Southwest flights are the start of multiple changes to the airline’s customer experience.

The family boarding ahead of me in the coveted A group waltzed right past the plane’s first five rows of seats. I knew better ...

Southwest Airlines has announced four revamped fare bundles after recently ending its signature free checked bag and open ...

Passengers flying Southwest, which has abandoned open seating, will soon have several fare options when booking a flight.

When should you pay for a seat assignment and when should you refuse to do so? The Travel Troubleshooter advises.

Southwest Airlines introduces new seating options and fare bundles, including a Basic fare and cabin retrofitting, beginning ...

Southwest has come under fire recently after it announced the end of its long-standing practice of open seating, with ...

Southwest Airlines has announced it will no longer offer two free checked bags for every ticket-holder, and will eventually offer assigned seating at different price points. Here's what we know ...