This freezer has been praised for its ability to store a lot of food and its ability to keep it cold for a long time. However, some customers have experienced issues with the temperature running too high and the metal shelves making the lower shelves dark. Additionally, some customers have had to purchase a replacement due to the manufacturer not being able to provide a satisfactory warranty. Despite these issues, many customers have found the freezer to be a great purchase and have had positive experiences with it.